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Customer Data Management

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For hotels, customer relationship management software is a valuable ally. It’s the fuel for profitable hotel marketing, allowing hotels to better target their marketing and build stronger relationships with customers, groups, and corporate clients. Our customer data management software for the hospitality, hotel, and resort industries helps organizations solve two primary challenges: increasing customer loyalty and enhancing customer satisfaction. Our customer data management software has centralized database that can store all guest information including past inquiries, stays, bookings, etc. that allows them to understand and analyze customer preferences.

In travel, data is everywhere. Guests leave data footprints in the sand with every activity they do before, during, and after their stay. It will give you a holistic perspective of your consumer once all of the information is gathered, including what prompted them to book, what other rooms or dates they looked at, their preferences, and the hotel services or amenities they used. Hotels must provide tailored experiences across all channels at every point of the traveler’s journey to maintain long-term customer connections. Advanced customer data management software like our’s enable this by delivering a single, actionable view of each of your customers in real time, allowing marketers to save time, money, and build stronger customer loyalty.

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Other Hospitality Modules We Offer

Web Booking Engine Software

This may easily be integrated onto your existing website, allowing guests to book rooms directly through your hotel’s website. The web booking engine is mobile-friendly, allowing visitors to make reservations using their Smartphone or tablet.

Front Desk System

The hotel front desk software aids in the management of multiple jobs at the same time. This is a one-stop shop for hotel workers looking to deliver acceptable services to their customers. The best hotel front desk software is critical to providing a positive client experience.

Housekeeping Management

Our housekeeping software module was created to give your housekeeping department more freedom and increase productivity. Our dynamic features ensure that everything is cleaned, maintained, and organized according to your specifications.

Membership Management

This is a cloud-based engagement management platform for organizations. Event management, membership management, customer relationship management (CRM), email marketing, payment processing, and dedicated mobile apps are all integrated into one platform with this software.

Banquet Management

When you’re moving between spreadsheets, emails, and numerous programs, a lot might be lost. Our wedding and banquet hall management system includes over a dozen integrated capabilities, including easy-to-use venue booking and scheduling functionality, so you can keep track of every event space reservation.

Accounting Management

Multi-property hotels, resorts, restaurants, entertainment venues, clubs, and other hospitality enterprises benefit from our best-in-class financial management. Accounting software is designed to free you up to focus on providing excellent customer service, increasing revenue, and lowering operational costs.

Inventory Management

You may have to cope with an influx of stock and inventory whether you manage a hotel, restaurant, guest house, or homestay. Inventory management software for the hospitality business is essential for better inventory control and operational efficiency.

Payroll Management

Taxes, time tracking, and overtime are all issues that hospitality businesses face when dealing with a dispersed staff. We created a logical and straightforward approach for hospitality payroll solution to help you save time in your day.

Reservation Management

The reservation management system enables you to gather and keep bookings for your property in a safe manner. The software allows property managers to access previous, present, and prospective reservations, which they may then manage as needed.