Our client in the Restaurant Industry reduces operational costs by moving to Amazon workSpaces.
Challenges
Our client in the restaurant industry was hosting their virtual desktop and server infrastructure with a regional cloud provider. They struggled with infrastructure downtime as well as ongoing support issues that required frequent calls to the help desk, taking precious time away from servicing their clients.
The Solution
MAQ’s team created a dedicated virtual private cloud in AWS, and migrated their Windows server infrastructure including Active Directory, File Servers, line of business application servers as well as client-facing web servers, and deployed across two separate availability zones. We also migrated all of the clients’ virtual desktops to Amazon WorkSpaces, replacing their traditional desktops with Zero Clients with near-zero downtime.
Benefits to the Client
Our client in the restaurant industry was hosting their virtual desktop and server infrastructure with a regional cloud provider. They struggled with infrastructure downtime as well as ongoing support issues that required frequent calls to the help desk, taking precious time away from servicing their clients.
- INCREASED RELIABILITY: AWS’ infrastructure layer is designed with redundancy in mind to maintain continuous operation in the event of an emergency. Revenue River no longer has to worry about downtime as its mission-critical infrastructure is deployed across several availability zones, each with its redundant power, water, telecommunications, and internet connectivity.
- REDUCED COST: The client was able to reduce operational costs by taking advantage of AWS’ consumption pricing model, and only paying for the resources they need to support the agency today.
- INCREASED PRODUCTIVITY: With MAQ owning the responsibility of maintaining clients’ server infrastructure as well as the individual virtual desktops, they were able to reduce the number of support tickets related to issues that could have been prevented if they were being proactively monitored and maintained. This allows them to spend more time focusing on helping customers move faster, and less time dealing with computer issues.
About MAQ Computer Services LLC
MAQ Computer Services LLC is a software services company headquartered in Dubai, UAE. Our focus has always been on creating win-win partner relationships, through adopting a proactive approach that involves not just delivering with excellence, but also thinking one step ahead on behalf of our clients.
Through a strong culture, state-of-the-art development centers, and a talented team, we have worked with several clients Enterprise Mobility & Web Solutions, Infrastructure Management Services, Cloud Services, and Testing of desktop and mobile applications.
